AI prepares the enquiry and diary options. Leah assesses the repair.
Morrow Repairs
Leah needs to know whether a repair will fit her diary.
Leah runs a furniture repair business on her own. A new enquiry arrives with photographs and a request for delivery before a family gathering.
This is a fictional business.
The situation
The photographs show the damage, but not the joint beneath it. An empty diary slot does not show how long the whole job will take.
What AI does
AI collects the enquiry, diary entries and notes from similar work Leah has agreed to share. It lists the missing details and suggests a provisional slot. It does not send a price or confirm the job.
What Leah spots
The suggested slot leaves out collection and drying time. Leah adds both to the instructions so future suggestions account for the whole job.
What the person decides
Leah decides to inspect the piece before quoting. She approves a reply explaining what she needs to see before agreeing a date.
What happens next
The customer is asked to arrange an inspection. The slot stays provisional until Leah has assessed the repair and agreed the work.
What would your AI need to know before it could help you make a promise?
If Leah spent less time organising enquiries and quotes, would she take on more repairs or spend more time on each piece?